Privacy Policy

Angling 4 Wellness 

Version: 1.01

Angling 4 Wellness respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you make a booking or contact us.
This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
Angling 4 Wellness provides angling-based wellbeing experiences and services.
For the purposes of data protection law, Angling 4 Wellness acts as the data controller for the personal data we collect.
If you have any questions about this policy or how we handle your data, please contact us:
Email:  info@angling4wellness.co.uk
Phone: 07309845008

2. Personal Data We Collect
We only collect the personal information necessary to manage bookings and communicate with our clients.
The personal data we collect may include:
* Full name
* Email address
* Phone number
We collect this information when you:
* Make a booking
* Contact us by phone, email, or online form
* Request information about our services

3. How We Use Your Personal Data
We use your personal data only for the following purposes:
* To process and manage your booking
* To contact you regarding your booking
* To respond to enquiries
* To provide customer support
* To send important updates relating to your booking
We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful basis for processing your personal data:
Contractual necessity (Article 6(1)(b))
Processing your personal data is necessary in order to:
* arrange your booking
* communicate with you about the services you have requested.

5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Your personal data may be stored securely in:
* password-protected digital systems
* secure email systems
* secure booking records
Access to your personal data is restricted to individuals who need it to manage bookings and provide services.

6. Data Retention
We retain personal data only for as long as necessary for booking administration and legal or accounting requirements.
Typically, booking information will be retained for up to 12 months after the service has been provided, unless a longer retention period is required by law.
After this period, your data will be securely deleted or anonymised.

7. Sharing Your Data
We will not share your personal data with third parties except where necessary to:
* comply with legal obligations
* protect legal rights
* respond to lawful requests from authorities
Where third-party service providers are used (for example email or booking software), they will only process your data on our instructions and must comply with data protection laws.

8. Your Data Protection Rights
Under UK GDPR, you have the right to:
* Access the personal data we hold about you
* Request correction of inaccurate or incomplete data
* Request erasure of your personal data
* Restrict processing of your personal data
* Object to processing in certain circumstances
* Request data portability
To exercise any of these rights, please contact us using the contact details above.

9. Complaints
If you believe your data has been handled improperly, you have the right to lodge a complaint with the UK data protection regulator:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
We would appreciate the opportunity to address your concerns before you contact the ICO.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be published on our website or provided upon request.
Angling 4 Wellness is committed to protecting your privacy and handling your data responsibly.

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